Key Highlights at a Glance
Age Restriction
Kesino Live is strictly for users aged 18 and above. Any account activity involving a minor will be cancelled and may result in penalties.
One Account Policy
Only one account is allowed per person, household, or IP address. If multiple accounts are detected, all of them will be closed.
Bonus Terms
Each bonus comes with its own wagering requirements. Please read the terms before claiming any bonus. Withdrawals are not permitted until all requirements have been met.
Withdrawal Rules
Identity verification (KYC) must be completed before making a withdrawal. Minimum withdrawal amounts and processing times apply.
Prohibited Activities
Fraud, use of bots, bonus abuse, and system manipulation are strictly prohibited. Any such activity will result in permanent account closure.
Right to Amend Terms
Kesino Live reserves the right to update the Terms and Conditions at any time. Any changes will be notified on the platform.
Key Information Summary
| Subject | Description |
|---|---|
| Minimum Age | 18 years |
| Accounts Per Person | Maximum 1 |
| KYC Verification | Required Before Withdrawal |
| Bonus Wagering | Varies by bonus; specified in each individual offer |
| Withdrawal Processing | 12–48 hours (once verification is complete) |
| Restricted Countries | Determined in accordance with applicable law |
| Currency | Bangladeshi Taka (BDT) |
1 General Terms & Applicability
These Terms and Conditions apply to the Kesino Live platform and all its services. By creating an account, making a deposit, or playing any game on Kesino Live, you are considered to have fully accepted these terms.
Kesino Live is an online gaming platform operated to international standards. We want every player to use this platform with full awareness — so before registering, please read these Terms and Conditions, our Privacy Policy, and our Responsible Gaming guidelines.
Governing Law
Kesino Live operates in compliance with applicable international gaming laws. Local laws relating to online gaming may apply in certain countries or regions. If any part of these Terms conflicts with your local law, you use Kesino Live at your own risk.
2 Account Registration & Verification
To open an account with Kesino Live, the following conditions must be met:
- Users must be at least 18 years of age.
- Accurate and complete personal information must be provided.
- Registration requires a valid email address and mobile number.
- Multiple accounts from the same person, household, or IP address are prohibited.
- Creating an account using another person's identity is not permitted.
Identity Verification (KYC)
Kesino Live may request identity verification documents at any time. Completing KYC before withdrawal is mandatory. Typically, one of the following documents may be requested:
- National ID Card (NID)
- Passport
- Driving License
3 Deposit & Withdrawal Rules
Deposit
Deposits on Kesino Live can be made via mobile banking or bank transfer. Please keep the following in mind when making a deposit:
- Only use payment methods registered in your own name.
- Deposits from a third party's bank account or mobile banking account will not be accepted.
- The minimum deposit amount will be stated on the platform.
Withdraw
The following conditions apply to withdrawals:
- KYC verification must be completed.
- Withdrawals are typically processed within 12–48 hours.
- Wagering requirements must be completed before any bonus winnings can be withdrawn.
- Withdrawals can only be made to the same payment method used for the deposit.
- Kesino Live reserves the right to temporarily suspend withdrawals in cases of suspicious activity.
4 Bonus & Promotion Terms
Kesino Live regularly offers a variety of bonuses and promotions. Each bonus carries its own specific terms. The general bonus conditions are as follows:
- Each bonus has a specific wagering requirement (typically 20x–40x).
- Bonus funds may not be applicable to all games — restrictions will be specified in the relevant bonus terms.
- Bonuses have a limited validity period — they typically expire if not used within 7–30 days.
- The same bonus cannot be claimed more than once on a single account.
- Kesino Live reserves the right to void bonuses if abuse is suspected.
Free Spins
Winnings from Free Spins are generally credited as bonus balance. The expiry period and wagering conditions for Free Spins are specified on the relevant promotion page.
5 Gaming Rules & Fairness
All games on Kesino Live use internationally certified RNG (Random Number Generator) technology. Every spin and every card dealt is entirely random — no outcomes are predetermined.
- In the event of any dispute over a game outcome, the Kesino Live server log will be considered the final authority.
- If a game is interrupted due to a technical error, Kesino Live will provide an appropriate resolution.
- Kesino Live reserves the right to review any unusually high winnings for verification.
6 Prohibited Activities
The following activities are strictly prohibited on Kesino Live. If any such activity is detected, the account will be permanently closed and all balances will be forfeited:
- Using bots, scripts, or any automated software.
- Bonus abuse or collecting bonuses through multiple accounts.
- Using the platform for money laundering or any illegal financial activity.
- Exploiting system vulnerabilities for personal gain.
- Attempting to harass or harm another player.
- Creating or verifying an account using false information.
7 Account Suspension & Closure
Kesino Live reserves the right to temporarily suspend or permanently close an account under the following circumstances:
- If evidence of prohibited activity is found.
- If KYC verification has not been completed.
- If an account has been inactive for an extended period (more than 12 months).
- Due to legal obligations.
Self-Account Closure
You may also contact the Kesino Live support team at any time to close your account. A self-exclusion option is also available as part of our responsible gaming commitment.
8 Privacy & Data Protection
Kesino Live takes the protection of your personal information very seriously. Everything about what data we collect, how we use it, and how we keep it secure can be found on our Privacy Policy page.
- Your information is protected with SSL encryption.
- Your information is never sold to third parties for marketing purposes.
- Kesino Live may be legally required to share information with regulatory authorities when required by law.
9 Limitation of Liability
Kesino Live will not be held liable for the following:
- If a game is interrupted due to loss of internet connection or a technical issue.
- If loss occurs due to an issue with the player's own device or network.
- If loss occurs due to a technical fault on the part of a third-party game provider.
- Service disruptions caused by force majeure events.
10 Contact & Dispute Resolution
For any questions, complaints, or disputes, please contact the Kesino Live support team. We are committed to resolving all matters promptly and fairly.
- Live Chat: Available on the platform 24/7.
- Email: [email protected]
Dispute resolution process: Contact the support team first. The support team will respond within 48 hours. If you are not satisfied with the support team's resolution, the matter can be escalated to senior management.